Terms & Conditions

This website is brought to you by Deer Runner LTD, Registered company No. 07647742

Terms & Conditions

These terms and conditions apply to all transactions on this site. Please read them carefully. They do not affect your statutory rights.

This site is owned and operated by Deer Runner LTD.

If you have any queries regarding the following terms and conditions please contact us by email: info@single-speed.co.uk

These terms and conditions apply to the use of this website and by accessing this website and/or placing an order you agree to be bound by the terms and conditions set out here. If you do not agree to be bound by these terms and conditions you may not use or access this website.

General Terms

You will not use the Website for any purpose that is unlawful or prohibited by these Terms. These terms and conditions and all transactions relating to this website are governed by English law and are subject to the non–exclusive jurisdiction of the English courts. We do not accept amendments to these terms and conditions. Additional terms and conditions may apply for prize competitions, online bidding, pre–release orders and our added value services and offers. If so, you will be alerted to them at the relevant juncture. These terms and conditions only cover the single-speed.co.uk website. Any other websites which are linked to from this site are governed by their own terms and conditions. We accept no responsibility or liability for the content or operation of websites, which are not under our control. We are required by law to tell you that sales can be concluded in English only and that no public filing requirements apply.

Purchasing the Goods

Any contract for purchases made through the website will be with Deer Runner LTD. Deer Runner LTD must receive payment of the whole of the price for the goods that you order before your order can be accepted, and the contract formed. Once payment has been received single-speed.co.uk will confirm that your order has been received by sending an email to you at the email address you provide in your registration form. The shipment email will include your name, the order number and the total price. single-speed.co.uk acceptance of your order brings into existence a legally binding contract between us on these terms. Any term sought to be imposed by you in your order will not form part of the contract. Single-speed.co.uk is entitled to withdraw from any contract in the case of obvious errors or inaccuracies regarding the goods appearing on our website. If an error or inaccuracy is discovered with regards to the advertised price of the goods that you have ordered, we will contact you as soon as possible by e-mail. This will be to inform you of the correct price of the goods, and to ask you if you wish to continue with the order at the amended price, or to cancel the order altogether.

Installing and Using the Goods

We highly suggest any goods purchased from single-speed.co.uk are fitted, installed or assembled by a certified professional. Should any products or goods purchased from single-speed.co.uk be damaged by inappropriate installation, fitting, use of force, misuse or third party fault, the goods will become non refundable and will lose the manufacturers guarantee. 

The Website

Deer Runner LTD own the copyright, trademarks and other intellectual property rights in all material and content on this website, which you may use, download, copy, publish, transmit or otherwise make available by any other means only for your own personal, non–commercial use. Any other use or reproduction of the material or content is strictly prohibited. You may not create any link to this website without prior written consent, nor may you restrict or inhibit the use or enjoyment of it by anyone else. While we will use reasonable endeavours to verify the accuracy of any information we place on single-speed.co.uk website, we make no warranties, whether express or implied in relation to its accuracy. We make no warranty that the single-speed.co.uk website will meet your requirements or will be uninterrupted, timely or error–free, that defects will be corrected, or that the site or the server that makes it available are free of viruses or bugs or represents the full functionality, accuracy, and reliability of the website. We will not be responsible or liable to you for any loss of content or material uploaded or transmitted through the Fixed Gear Frenzy website.

Payment Details

Deer Runner LTD accepts payment by Visa, MasterCard, American Express, Switch, Maestro, Delta and via PayPal. All product prices and delivery charges are shown in UK pounds sterling. Your payment card company will perform any currency conversion. Upon receiving your order Deer Runner LTD carries out a standard pre-authorisation check on your payment card to ensure there are sufficient funds in order to fulfil the transaction. Your card will only be charged upon placing the order. 

Availability of Goods You Order

If single-speed.co.uk has insufficient stock to deliver the goods ordered by you, we will notify you as soon as possible and any sum debited by Deer Runner LTD from your credit card will be re-credited to your account and single-speed.co.uk will notify you by email at the address given by you in your order form. The refund will be made as soon as possible and in any event within 30 days of your order. Deer Runner LTD will not be obliged to offer any additional compensation for disappointment suffered.

Please note: we endeavour to bring our customers the best value we can by running special offers, but please remember stocks are limited at the special offer price, and subject to availability. We update our website as quickly as we can to minimise disappointment. The process of updating the website when goods have sold out at promotional price can take a few hours to update.

Online Returns & Exchanges

You may cancel your order any time within fourteen (14) days, beginning on the day after you received the goods. We will refund the price of the goods (excluding postage costs). You will be responsible for the cost of returning the goods to us. If a refund is payable to you we will process the refund as soon as possible, and, in any case within thirty (30) days from the day you give a written notice of cancellation but strictly after the goods have been delivered back to the given warehouse.

To cancel an order, you must inform us in writing via email. You must also obtain an RMA from us (to authorise the return of goods). You must then return the goods to us as soon as possible, intact and in their original packaging, unused, never assembled and at your own cost and risk. You have a legal obligation to take reasonable care of the goods while they are in your possession. If you fail to comply with this obligation, we may have a right of action against you for compensation. This applies to all goods that are returned. Any defected, used, worn or inappropriately packaged goods may be subject to a surcharge or denial of refund.

Our returns policy does not affect your statutory rights. If you return goods claiming they are defective, we will examine the returned goods and will notify you of your refund via e-mail within a reasonable period of time.

We will process the refund due to you as soon as possible and, in any case within thirty (30) days of the day we confirm via e-mail that you are entitled to a refund for defective goods but strictly after the goods are received back in the given warehouse. If a refund or reimbursement is payable to you, we will transfer the money using the same method originally used by you to pay for your purchase. If you have a query about returning goods, please contact our customer service team on info@single-speed.co.uk

Warranty and limitation of our liability

If we fail to comply with these terms and conditions, we shall only be liable to you for the purchase price of the goods and any proven losses that you suffer as a result of our failure to comply (whether arising in contract, tort (including negligence), breach of statutory duty or otherwise) which are a foreseeable consequence of such failure.

We will not be liable for losses that result from our failure to comply with these terms and conditions that fall into the following categories:

•  loss of income or revenue;

•  loss of business;

•  loss of profits;

•  loss of anticipated savings;

•  loss of data; or

•  waste of management or office time.

Nothing in these terms and conditions are intended to exclude or limits our liability for:

•  death or personal injury caused by our negligence;

•  fraud or fraudulent misrepresentation;

•  any breach of the obligations implied by section 12 of the Sale of Goods Act 1979;

•  defective products under the Consumer Protection Act 1987;

• any other matter for which it would be illegal for us to exclude or attempt to exclude our liability.

Whilst we adopt industry standard protections against computer viruses we are not able to warrant that this website is free from computer viruses or any other malicious or impairing computer program. Nothing in these terms and conditions are intended to affect your statutory rights.

Events outside our control

We will not be liable or responsible for any failure to perform, or delay in performance of any of our obligations to you that is caused by events outside our reasonable control (a ‘Force Majeure Event’). A Force Majeure Event includes any act, event, non-happening, omission or accident beyond our reasonable control and includes (without limitation) the following:

•  Strikes, lock-outs or other industrial action;

•  Civil commotion, riot, invasion, terrorist attack or threat of terrorist attack, war (whether declared or not) or threat or preparation for war;

•  Fire, explosion, storm, flood, earthquake, subsidence, epidemic or other natural disaster;

•  Impossibility of the use of railways, shipping, aircraft, motor transport or other means of public or private transport;

•  Impossibility of the use of public or private telecommunications networks; or

•  The acts, decrees, legislation, regulations or restrictions of any government.

In the event of a Force Majeure Event, our performance is deemed to be suspended for the period that the Force Majeure Event continues, and we will have an extension of time for performance for the duration of that period. We will use our reasonable endeavours to bring the Force Majeure Event to a close or to find a solution by which our obligations to you may be performed despite the Force Majeure Event.

Changes to This Agreement

Deer Runner LTD reserves the right to make changes to our site, policies, and these terms and conditions at any time. If any of these conditions shall be deemed invalid, void, or for any reason unforeseen, that condition shall be deemed severable and shall not affect the validity and enforceability of any remaining condition.